Work at NASPA

 

Program Coordinator, Virtual Learning and Engagement 

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and cultivating student success in collaboration with our institutional members, representing every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

 

About the Position 

The Program Coordinator for Virtual Learning and Engagement provides administrative coordination and support for NASPA’s wide array of virtual learning opportunities. The coordinator works collaboratively with cross-departmental teams and constituent groups to cultivate a broad portfolio of virtual learning and engagement across various topics. In addition to supporting the Association’s virtual content, the coordinator will assist with NASPA’s Annual Conference Virtual Experience and other virtual conferences, webinars, and member engagement. This position will engage with various technologies and act as a support system to staff surrounding the Association’s learning management system (LMS).

 

Reporting to the Assistant Director of Virtual Learning (ADVL), the coordinator is an integral member of the Association’s professional development team, improving the Association’s reach and increasing access to professional development opportunities for its 15,000 members.  

 

 

Essential Responsibilities

This position will execute the following duties in the respective areas:

Virtual Learning and Engagement

• Work closely with the Assistant Director of Virtual Learning (ADVL), NASPA staff, content creators, and constituent groups to conceptualize, plan, and execute NASPA virtual learning and engagement (VLE);  

• Create, manage, and execute administrative and logistical components of VLE, including but not limited to: registration, reporting data, website updates, communication, contracts, and assessments; 

• Assist in the administration of the Association’s learning management system including progress reports, communication, and customer technical support;

• Create and improve system processes and procedures to maximize efficiency and consistency;

• Assist in monitoring budgets and financial performance through forecasting and revenue projections to include determining cost of virtual learning (materials, equipment, maintenance); 

• Schedule, manage, provide technical support and host virtual learning events and programs including; 

• Provide guidance and training to staff, partners, and volunteers in the planning, creation, and implementation of virtual learning including creating standard operating procedures (SOP) and training videos;

• Perform quality control virtual learning projects throughout development to maintain the standards expected;

• Identify opportunities to create a loop for continuous feedback, revision, and ideas for the creation of new and improving on current virtual learning offerings;

• Participate in marketing and communication for virtual events, which can include websites, digital and print marketing, and social media postings;

• Participate in departmental, divisional, and organizational strategic planning, meetings, internal committees, and projects;

• Stay up to date on distance learning, online educational trends, developments, and teaching strategies.

• Assists with all-team projects and participates actively in staff meetings and projects.

• Other activities, duties, and responsibilities as assigned to support the association. 

 

Reports To

Assistant Director of Virtual Learning

 

Qualifications

The Program Coordinator for Virtual Learning and Engagement will be a collaborative and creative self-starter. The ideal candidate will have experience working independently in a background that requires fast-paced work on various reactive and proactive tasks and projects. The coordinator should be highly comfortable with ambiguity and with readjusting to a rapidly-changing environment. Have exceptional attention to detail, with demonstrable experience implementing solid task management systems that enable them to keep track of ongoing projects, meetings, and external opportunities. This person is collaborative and deliberate, with a keen ability to determine the next steps to keep projects moving forward. They are an excellent communicator who is comfortable engaging with diverse stakeholders. 

 

This person should be able to expand upon existing programs and relationships and produce new ones, which will generate revenue, increase membership, and diversify program offerings. They must demonstrate the ability to collaboratively and actively work in a team environment. 

 

Minimum Qualifications: 

• Master’s degree in a related field preferred. 

• 2+ years’ experience in a fast-paced environment;

• A proactive, flexible, and positive orientation to successfully work in an ambiguous, dynamic organization;

• Demonstrated ability to build relationships and influence others by interacting with a broad range of stakeholders with different interests and needs;

• Knowledge of educational delivery systems and computer software programs relevant to online instruction and web page design (including video editing software, audio editing software, content management systems, and learning management systems); 

• Demonstrated writing, communication, and project management skills;

• Exceptional organizational skills, with the ability to establish priorities, manage multiple demands and projects, and meet deadlines;

• Ability to present and communicate on video with poise and confidence;

• Experience with moderating online communities, including onboarding, training/orientation, and discussion moderation;

• Excellent communication skills; ability to communicate effectively with a variety of constituency groups, members, and staff, as well as give presentations to members, staff, and stakeholders; and,

• Broad-based knowledge of IT, its applications, and associated issues in higher education, preferred.

 

Employment Status: 

Full-time Non-Exempt: Nonexempt employees are those employees who are covered by the federal Fair Labor Standards Act, and are eligible to be paid overtime work in accordance with the provisions of applicable wage and hour laws.

 

Salary Range

The salary range for this position is $45,000-$50,000.

 

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, a flexible work schedule, and paid time off, including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

 

Office Location

This position may be based anywhere in the contiguous 48 states. The employee is responsible for providing reliable internet capabilities for any work location outside the Washington, D.C. office.

 

Travel 

Occasional overnight travel to represent NASPA at events and place-based meetings is an essential function of this position. Locations vary and can include sites outside of taxi services from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

 

Physical Requirements

• This position is primarily office-based, with primary work on a computer, including phone, email, and video conferencing.

• Responsibilities occasionally require an adjusted work schedule, overtime, and evening/weekend hours to meet deadlines and support events and programs. 

• This position will be required to coordinate on-site event execution, including moving furniture and other items, navigating event spaces, and communicating verbally with venue staff. 

 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, all employees are strongly encouraged to follow the CDC guidance on vaccination, including becoming fully vaccinated and staying up-to-date as eligible. All employees may flex their schedules for the time taken to receive and recover from COVID-19 vaccinations.

 

In certain circumstances, NASPA may require testing for all staff regardless of vaccination status. 

 

Masks must be worn per local, state, tribal, and federal guidance, including the CDC, with the most stringent level of guidance followed. Regardless of guidance, all employees must have masks available should masking be requested by other employees, members, or external constituents. In certain settings, NASPA may require or strongly recommend that employees wear masks. 

 

At the present time, NASPA will not require any employee to participate in in-person activities on behalf of the Association, regardless of their individual job duties. Job duties related to these activities will be conducted remotely or reassigned as necessary.

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunities for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

 

To Apply,

Interested candidates should submit the following for consideration: 

• Letter of Interest/Cover Letter

• Resume

• Three references that can speak to your professional talents related to this role.

 

A complete set of materials should be submitted through this form. Materials received by Friday, February 3, 2023, will receive priority consideration, but review will continue until the position is filled. 

 

 

 

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

 

About the Position 

NASPA is engaged in a multi-year grant to help U.S. higher education institutions improve their advising practices through the Advising Success Network (ASN). Formed in 2018, the ASN is a dynamic network of five organizations partnering to engage institutions in holistic advising redesign to advance success for Black, Latino/a/x, Indigenous, Asian, and Pacific Islander students and poverty-affected students. The network develops services and resources to guide institutions in implementing evidence-based advising practices. The goal of those practices is to advance a more equitable student experience in pursuit of a higher education landscape that has eliminated race and income as predictors of student success. The ASN is coordinated by NASPA - Student Affairs Administrators in Higher Education, and includes partners Achieving the Dream, the American Association of State Colleges and Universities, EDUCAUSE, NACADA: The Global Community for Academic Advising, and the National Resource Center for the First-Year Experience and Students in Transition. 

 

The Program Manager for the Advising Success Network is a new role that will support the critical functions of the team related to grant and project management and technical assistance provision to institutions. In this role, the Program Manager will develop, refine, and implement project tracking and reporting processes to develop interim and final progress updates. The Program Manager will also be responsible for the planning and provision of technical assistance to help institutions with their holistic advising redesign efforts. This role will engage in additional projects related to documenting key lessons learned and researching student success initiatives. 

 

This work is occurring in the context of a grant, so it is important for the Program Manager to have consistent attention to detail, the ability to adapt to new project priorities, and strong interpersonal skills. 

 

Essential Responsibilities

• Project Management

• Support the Director of Programs and Operations and other key stakeholders by tracking grant activities and drafting interim and final reports;

• Review, refine, and update ASN materials to reflect key strategy changes, as needed; 

• Work with sub-grantee organizations and consultants on project deliverables; 

• Develop meeting and convening materials as needed; and,

• Serve as an equity-minded, skilled facilitator who can help guide colleagues, partners, and stakeholders toward defined and shared vision of ideal project results.

• Technical Assistance Provision and Assessment 

• Support the Associate Director of Network Partnerships by managing the process for promoting and planning new services to institutions;

• Review, refine, and update service-related materials;

• Administer and document results from related service assessments;

• Attend and support service-related meetings as needed;

• Track report on service-related activities;

• Draft presentations and author publications, blog posts, and other commentary for multiple audiences; and 

• Work collaboratively on joint ASN projects related to communications, network management and grant management.

• Actively engage in NASPA activities and events

• Assist with all-team projects and participate actively in staff meetings and projects; and

• Other activities, duties, and responsibilities as assigned to support the association. 

 

Reports To

Director of Programs and Operations, Advising Success Network

 

Qualifications

• Master’s degree preferred, ideally in one of the following areas: higher education, communications, marketing, consulting and/or direct service development and at least two years of relevant experience OR a bachelor’s degree and at least four years of relevant experience; 

• Project management experience, preferably in a grant-funded, nonprofit, or higher education setting, including an ability to coordinate multiple projects;

• Experience providing workshops or other services and/or products to institutions;

• Strong strategic thinking and problem-solving skills, including the ability to provide clear structure when faced with ambiguous environments;

• An entrepreneurial spirit that is adaptable to a fast-paced, diverse, dynamic, and results-oriented culture;  

• Strong communication skills with an emphasis on written communication in a variety of mediums; 

• Willingness to commit to the mission and goals of NASPA and the Advising Success Network, and;

• Proficiency in the use of computers and application software in a networked environment, including experience with project management tools.

 

Employment Status: 

This is a two-year full-time, exempt position contingent upon continued grant funding for the project.

 

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act and are required to work as the job demands on a no time limit basis. 

Salary Range

The salary for this position is $65,000

 

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

 

Office Location

This position may be based anywhere in the contiguous 48 states.

 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

 

Please note, the NASPA Washington, D.C. Office is in mostly-open status at this time. The status of the office is subject to change at any time.

 

Travel 

Moderate (approximately 2-3 days per month) overnight travel to represent NASPA at events and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

 

Physical Requirements

• This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

• Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

• At times this position may require to routinely pack and unpack program materials for shipment, which will require pulling, pushing, lifting, and moving boxes weighing up to 50 pounds. 

 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, all employees are strongly encouraged to follow the CDC guidance on vaccination, including becoming fully-vaccinated and staying up-to-date as eligible. All employees may flex their schedules for time taken to receive and recover from COVID-19 vaccinations.

 

In certain circumstances, NASPA may require testing for all staff regardless of vaccination status. 

 

Masks must be worn per local, state, tribal, and federal guidance, including the CDC, with the most stringent level of guidance followed. Regardless of guidance, all employees must have masks available should masking be requested by other employees, members, or external constituents. In certain settings, NASPA may require or strongly recommend that employees wear masks. 

 

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

To Apply:

Interested candidates should submit the following for consideration: 

• Letter of Interest/Cover Letter

• Resume

• Three References

 

A complete set of materials should be submitted through this Asana form. Materials received by March 3, 2023 will receive priority consideration, but review will continue until the position is filled. 

 

 

 

 

 

About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.

 

The purpose of NASPA Advisory Services is to:

• Provide higher education institutions—particularly institutional executives, including presidents, deans, and vice presidents—with mission-sensitive guidance on strengthening essential practices and critical elements for divisions of student affairs;

• Offer an external examination of student affairs divisions and programs, providing expert perspective, meaningful insight, and valuable recommendations with an emphasis on foundational elements of review;

• Strengthen the functionality, productivity, and effectiveness of a student affairs division or program within its respective college or university mission and culture.

• NASPA Advisory Services is designed to be applicable to divisions of student affairs and services regardless of institutional mission, size, function, organization, and budget. Our services are not a form of accreditation, ranking, rating, or scoring but, instead, include thorough self-assessments and external expertise to assist divisions of student affairs and services for the previously stated purposes.

 

About the Position 

• The Manager of Advisory Services Self-Assessment and Professional Development provides primary oversight for managing the recruitment, planning, implementation, and evaluation of NASPA Advisory Services self-assessment-related programs (e.g. P.R.A.C.T.I.C.E.S. and the 32 NCSI) as well as provides administrative coordination and support for Advisory Services online learning opportunities. As a member of the NASPA Advisory Services team, this staff member will also support program implementation for other team initiatives. 

 

Essential Responsibilities

P.R.A.C.T.I.C.E.S. Self-Assessment

• Manage all aspects of standalone, cycle-based, and external review affiliated P.R.A.C.T.I.C.E.S. self-assessments including, program planning, implementation, tracking, and evaluation.Serve as the liaison to all P.R.A.C.T.I.C.E.S. participants, providing exemplary customer support 

• Develop and execute an effective recruitment strategy to register approximately 20 colleges and universities in the self-assessment cycle annually.

• In conjunction with the Data Analytics team, create custom reports for all institutions who administer the assessment.

• Manage content updates to the P.R.A.C.T.I.C.E.S. self-assessment and supporting accreditor mapping documentation.

• Oversee administration of expanded P.R.A.C.T.I.C.E.S. technical support, including recruitment and management of advisors, coordination of client communication, participation in advising calls, and production of summary reports.

 

32 NCSI Self-Assessment

• Manage all aspects of 32 NCSI self-assessments including, program planning, implementation, tracking, and evaluation

• Serve as the liaison to all 32 NCSI participants, providing exemplary customer support 

• Identify, develop and execute marketing strategies for the program, including coordinating distribution of collateral to applicable NASPA professional development events.

• In conjunction with the Data Analytics team, create custom reports for all institutions who administer the assessment.

• Provide administrative and logistical support for content updates to the 32 NCSI self-assessment

• Serve, with the Director, as a liaison between NASPA and the VTV Foundation.  Provide data for regular annual reporting and payment to the Foundation. 

 

Online Learning

• Oversee the administration of NASPA Advisory Services P.R.A.C.T.I.C.E.S. Live Briefing Series including assisting in the identification and development of new Series online learning content, managing and hosting the production of Series online learning events, and providing exceptional customer service to users. 

• Collaborate with the Online Professional Development team  to include Series within the larger NASPA online learning community offerings. 

• Collaborate with marketing and communications to create aspects of marketing collateral for series to include live-briefing websites, digital marketing, and social media postings. 

 

NASPA Advisory Services

• Support team initiatives, as needed including: editing reports of student affairs external reviews, website management, and project coordination. 

• Represent the team  at local, regional, and national events, including conferences, tabling and delivering online and in-person presentations

• Assists with all-NASPA projects and participates actively in staff meetings and projects.

• Other activities, duties, and responsibilities as assigned to support the association. 

 

Reports To

Senior Director, NASPA Advisory Services

 

Qualifications 

• Bachelor’s degree in a related field required. Master’s Degree in higher education administration or related field, preferred.

• Three to five years of relevant, full-time, working experience; previous experience in higher education and/or project management, preferred. 

• A proactive, flexible, and positive orientation to successfully work in an ambiguous, dynamic organization.

• Strong organizational skills, with the ability to establish priorities, manage competing priorities, and meet deadlines.

• Exceptional interpersonal skills with the ability to build relationships inside and outside the organization with stakeholders, customers, and colleagues.

• Demonstrated writing and communication skills. 

• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook required. Knowledge of educational delivery systems and computer software programs relevant to online instruction and web page design (including video editing software, audio editing software, content management systems, and learning management systems) preferred. 

• Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process.

• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

 

Employment Status: 

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 

 

Salary Range

The salary range for this position is $55,000-$60,000.

 

NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.

 

Office Location/Working Conditions/Physical Requirements 

 

Office Location

This position may be based anywhere in the contiguous 48 states. 

 

It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.

 

Please note, the NASPA Washington, D.C. Office is in mostly-open status at this time. The status of the office is subject to change at any time.

 

Travel 

Occasional overnight travel to represent NASPA at events, on college and university campuses, and in-person meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 

 

Physical Requirements

• This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.

• Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, all employees are strongly encouraged to follow the CDC guidance on vaccination, including becoming fully-vaccinated and staying up-to-date as eligible. All employees may flex their schedules for time taken to receive and recover from COVID-19 vaccinations.

 

In certain circumstances, NASPA may require testing for all staff regardless of vaccination status. 

 

Masks must be worn per local, state, tribal, and federal guidance, including the CDC, with the most stringent level of guidance followed. Regardless of guidance, all employees must have masks available should masking be requested by other employees, members, or external constituents. In certain settings, NASPA may require or strongly recommend that employees wear masks. 

 

At the present time, NASPA will not require any employee to participate in in-person activities on behalf of the Association, regardless of their individual job duties. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary. 

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 

 

To Apply

Interested candidates should submit the following for consideration: 

• Letter of Interest/Cover Letter

• Resume

• Three References

 

A complete set of materials should be submitted through this Asana form. Materials received by March 14, 2023 will receive priority consideration, but review will continue until the position is filled.