Reasonable Expectations, 1995

In response to the changing demographics of students, increasing enrollments, and other societal influences, Reasonable Expectations addresses what students and institutions should reasonably expect from each other in the learning environment. The authors, George Kuh, James Lyons, Thomas Miller, and Jo Anne Trow, as representatives of NASPA, divide these expectations into five categories: teaching and learning; the curriculum; institutional integrity; the quality of institutional life; and educational services. For each of these areas, a pair of complementary propositions is presented which express the reciprocal expectations of institutions and student; the propositions are followed by questions to help determine whether these expectations are being met.