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This is it: Student Affairs for “such a time as this”

Supporting the Profession
February 20, 2017 Dr. Gwen Dungy

Versatile, disciplined, resourceful, and emotionally strong are some characteristics of successful Student Affairs professionals. These are transferable skills valued in many professions, but you chose to work in a college environment. Now is the time to navigate caution signs without losing either patience or direction and thrive, helping your institution prioritize students’ intellectual learning and emotional development by ensuring a supportive environment. Ensuring a supportive environment in times such as this will require different approaches, new tools, and a clear understanding of what you need to do your job.

While others may view the possibility of turbulence on campus as a problem, you see an environment where you can shape and contribute to the future of students and your institution, alike, in an unprecedented manner. You embrace your role as mediator when there are controversies related to diversity, equity, and inclusion. You support faculty and other colleagues who create a space for dialogue and conversation about sensitive and controversial issues.

Times demand you shift focus solely from students within the bailiwick of Student Affairs to the entire campus. No one office, division, unit or person can create an inclusive and equitable campus climate. Wrenching change demands a new approach to collaboration.

Collaborate with your Diversity, Inclusion and Equity Office. You are in an optimal position to help faculty, staff, students, and administrators contribute to a climate of inclusion. Who more than professionals in Student Affairs understand how important it is for every member of the community to feel a sense of belonging? Extend your reach. Actions speak louder than words. Equity and inclusion must permeate a diverse institution at every level, every position, and every role. All stakeholders are responsible for identifying who is marginalized and in what circumstance.

Executive leaders have important visible and symbolic roles to play when there are demands for a shift in the focus of the institution. With your support, your campus leaders will understand and address what students need in order to feel a sense of belonging, to be assured they are getting the quality education expected, and to believe their opinions matter. You can help these leaders become more knowledgeable about campus climate and help make inclusion the norm. 

As a professional in Student Affairs, you also have skills that support faculty, but not all faculty may be aware of these skills. Help faculty identify common experiences for students to share that both support curricular objectives and allow for the expression of differing opinions and emotions in a facilitated academic environment. This kind of environment will help students experience deep learning and discover the core of who they are. Offer your help to facilitate these discussions. Be the champion of intellectual learning coupled with personal development. 

Likewise, staff who employ or mentor students may need your help to ensure they take advantage of teachable moments.

It is during these times that you need to shift your focus to the community at-large. Your education, training, and access to students have prepared you to do this work. During times that are both propitious and unfavorable, you must increase your communication and visibility with all stakeholders. To play a major role as mediator, mentor, teacher, and leader in an educational environment during uncertain times is why you went into Student Affairs. This is it. This is the time for you to assume your role with confidence and to ask for what you need to do your job.